5 hour event with 2 hour setup and 1 hour breakdown

+ IS THERE AN EXTRA CHARGE FOR TABLES AND CHAIRS?

Tables and Chairs are not provided by the venue. We do have Tables and Chairs you can rent. Additionally, we are happy to recommend rental companies, or your caterer may include all rental needs in your proposal.

+ WHAT IS “PEAK” AND “OFF-PEAK”?

Peak season is May-October and Off-Peak is November-April

+ WHAT IS THE MAXIMUM CAPACITY TO DO A CEREMONY AND RECEPTION ONSITE?

Ceremony with Seated reception and dance floor - 75 guests Ceremony and cocktail style reception - 125 guests

+ ARE THERE LOCAL ALTERNATIVES THAT YOU CAN SUGGEST TO HOLD A CEREMONY OFFSITE?

What Cheer Flower Farm, Steel Yard

+ WHAT IS YOUR ALCOHOL POLICY?

In Providence, RI, and throughout the state, serving alcohol at public or private events requires careful adherence to liquor laws. The client must adhere to the following:

• Licensed Bartender Requirement: Under Rhode Island law, all alcohol must be served by a certified, licensed bartender. This ensures the safety of your guests and compliance with local regulations. A self-service bar, where guests serve themselves, would not meet these legal requirements and could result in significant liability for both the venue and the event hosts.
• Liability and Insurance: Without a licensed bartender to oversee alcohol service, there is a greater risk of overservice or minors consuming alcohol. For this reason, The Dye House requires that all vendors serving alcohol provide a Certificate of Insurance (COI). A self-service bar would complicate or invalidate insurance coverage, putting your event and guests at risk.
• BYOB Options: While we do allow clients to bring their own alcohol for their event, we still require a certified bartender to manage the service. This ensures compliance with Rhode Island's alcohol laws and reduces your exposure to liability.

+ IS THERE PARKING AVAILABLE?

Each hotel room has 1 dedicated parking spot on site. For events, Dye House does not offer on-site parking. If you’re interested in valet services, we can gladly recommend a trusted provider to assist with your event.

+ IS DYE HOUSE ADA COMPLIANT?

Yes, we are ADA compliant.

+ WHAT ARE YOUR PAYMENT, RESCHEDULING AND CANCELLATION POLICIES?

Payment:

Reservations are held with a credit card or check. We take 50% at the time of booking and the remaining balance is due 14 days prior to event date. Hotel and Alcohol Packages, Pets and Valet policies may result in additional charges.

Rescheduling:

We are happy to reschedule for a later date

Event Cancellation Policy:

Cancellations made within 72 hours of booking will be fully refunded

Cancellations made 90 days prior to your event will receive a 50% refund.

Cancellations made within 90 days of your event will not be refunded.

Cancellations due to evolving Covid-19 regulations are excluded from the above policy. Clients who choose to cancel their event rather than postpone, due to Covid-19 regulations, will be fully refunded.

+ IS THERE A LIST OF PREFERRED VENDORS THAT WE NEED TO CHOOSE FROM?

No, we do not have a preferred vendor list, we are happy to work with all vendors, however all vendors must be approved. We are happy to walk you through the approval process.

+ HOW MUCH TIME WILL WE HAVE FOR SET UP/BREAKDOWN, AND WHAT IF WE NEED ADDITIONAL SET UP HOURS?

Standard event rentals include 2 hour setup and 1 hour breakdown. If our schedule allows, we are happy to grant additional set up hours. Additional hours must be requested and approved in advance. For large installations, additional fees for set up time may apply.

+ CAN OUR CHAIRS, TABLES AND FLOWERS BE PICKED UP THE NEXT DAY?

No, the space must be cleared at the conclusion of your event. If staying overnight, rentals may be picked up the following day, but must be cleared prior to check out.

+ DOES THE VENUE PROVIDE ON-SITE EVENT STAFF?

The Dye House events team and community manager are here to guide you along the way; making recommendations for who and what works best in our venue. There will be a Dye House staff member on-site for your event to ensure that the property is maintained. For larger events, hiring a full-service event coordinator is suggested.

+ ARE THERE ANY RESTRICTIONS ON PHOTOGRAPHY IN THE SPACE?

There are no restrictions on photography.

+ WHAT COVID PRECAUTIOUS ARE YOU TAKING TO ENSURE THE VENUE IS SAFE FOR OUR GUESTS?

We are closely monitoring the evolving COVID-19 pandemic and are taking direction based on advice from local and federal authorities.

+ WHAT IS THE CLEANING POLICY?

All food, trash and debris must be removed from the property at the end of the event.

+ ARE YOU A PET FRIENDLY HOTEL AND EVENT SPACE?

Yes, we love pets!

+ IS THERE THE ABILITY TO USE OUTDOOR SPACE?

Weather permitting, there are outdoor spaces at Dye House that are available for use. Prior approval is required.

+ IS THERE A BRIDAL SUITE OR PRIVATE SPACE TO USE TO STORE BELONGINGS DURING AN EVENT?

Yes, offer a private space for this, is included in your event rental.

+ IS THERE A COAT CHECK?

Yes, there is space for a coat check. Your caterer will provide staff for coat check services.